Job Description

Job Description: Equipment Service Tech/Sales Associate
Location: Lighthouse Diving Center, Lynnwood HQ
Pay: $18.00 - $25.00 per hour
Benefits: Employee discounts, tech certifications provided and covered when needed, training opportunities
Hours: Full-Time

Position Overview: We are seeking a dedicated Equipment Service Tech/Sales Associate to join our team. This dual-role position focuses primarily on the repair and maintenance of scuba equipment while also providing limited sales support. The ideal candidate will possess strong mechanical skills, attention to detail, and a passion for scuba diving.

Key Responsibilities

Repair Department Duties: Repair scuba equipment, including regulators, BCDs, gauges, and computers.
Operate and maintain basic compressor systems, including:
Performing oil and filter changes.
Upkeeping gauges and whips.
Troubleshoot equipment by testing company and customer gear as needed.
Maintain rental department equipment in safe, usable condition:
Overhaul, inspect, and repair rental items (excluding drysuits) as required.
Conduct cylinder VIPs and hydro services.
Clean cylinders through tumbling and O2 cleaning processes.
Manage gas fills (nitrox and trimix) and operate the partial pressure fill station.
Keep the repair station clean and organized.
Maintain organized parts storage in the repair shop and “boneyard.”
Submit parts orders when inventory is low or repairs are needed.
Build dive assemblies as necessary, including hoses, manifold blocks, and custom projects.

Sales Associate Duties: Answer phones and assist customers as needed.
Help walk-in customers with gear selection and inquiries.
Tag customer items with detailed work orders.
Maintain a presentable sales floor by organizing racks and cleaning up after sales.
Participate in general housekeeping duties.
Operate air station for customer, shop, and rental cylinders.
Manage rental check-out and check-in processes.
Assist with annual projects, including boat show prep (packing, staging, teardown) and year-end inventory.

Qualifications: Scuba certification required; instructors or dive masters preferred but not mandatory.
Mechanical aptitude with experience using hand tools.
Strong attention to detail, particularly with fragile parts and torque specifications.
Ability to work in a fast-paced environment and manage multiple tasks.
Excellent communication and customer service skills.

Additional Information: This position primarily involves repair duties, but will require flexibility to assist in sales during busy periods. Training and certification for working on scuba equipment will be provided for the right candidate.

If you are passionate about scuba diving and eager to contribute to our team, we would love to hear from you!

To Apply: Please submit your resume and a brief cover letter detailing your relevant experience and scuba certifications to austin@lighthousediving.com
Job Type: Full-time
Pay: $38,000.00 - $48,000.00 per year

Benefits: Employee discount
Flexible schedule
Health insurance
On-the-job training
Paid time off
Tools provided

Schedule: 8 hour shift
Weekends as needed
Year round work

Experience: Sales support: 1 year (Required)
Ability to Commute:Lynnwood, WA 98087 (Required)
Ability to Relocate: Lynnwood, WA 98087: Relocate before starting work (Required)
Work Location: In person

Requirements: Scuba certification required; instructors or dive masters preferred but not mandatory.
Mechanical aptitude with experience using hand tools.
Strong attention to detail, particularly with fragile parts and torque specifications.
Ability to work in a fast-paced environment and manage multiple tasks.
Excellent communication and customer service skills.